Responsible Gaming

Gamble for entertainment, not income

Gambling outcomes are based on chance, and there is no guaranteed way to win. Previous results do not determine future results, and a game cannot be made more likely to pay out because you have been playing for a long time or have experienced a series of losses. Every wager carries a risk of losing money.

Before you start, decide how much money and time you are prepared to spend. Treat this amount as an entertainment expense, similar to the cost of other leisure activities. Do not use rent, bills, loan repayments, savings, emergency funds or money needed for daily living. If losing the amount would create stress or financial difficulty, it is too much to gamble.

• Set a gambling budget and stay within it.
• Set a time limit before you begin playing.
• Take regular breaks and step away from the device.
• Avoid gambling when you are upset, tired, stressed or under the influence of alcohol or other drugs.
• Do not borrow money or use credit to continue gambling.
• Never chase losses by increasing your stakes or playing for longer.
• Remember that a win is not a reason to increase your normal budget.
• Keep gambling separate from essential household spending.

It can help to keep a record of deposits, wagers and withdrawals so you have a clear view of your activity. Reviewing your play regularly may help you notice changes in your habits before they become difficult to manage.

Tools to help you stay in control

Responsible gaming tools are designed to help you manage your account and make decisions in advance. Depending on the options available, you may be able to set deposit, wagering, loss or session limits. A limit can provide a useful boundary, but it should not replace your own judgement or a personal gambling plan.

Deposit and spending limits

Consider setting a maximum amount you can deposit or spend during a chosen period. Select an amount that fits comfortably within your entertainment budget. Once a limit is reached, do not attempt to work around it by opening another account, using another payment method or asking someone else to fund your play.

Time limits and reminders

Use alarms, calendar reminders or account features to monitor how long you have been playing. Online gambling can make time pass quickly, particularly when games are fast paced. Pause regularly, eat properly, sleep well and take part in activities away from gambling.

Time-out and self-exclusion

If you need a break, consider using a time-out option where available. If gambling is no longer enjoyable or you are finding it difficult to stop, self-exclusion may be more appropriate. Self-exclusion is a formal request to prevent or restrict access to gambling services for a selected period or until further notice, subject to the applicable process and terms.

A limit or exclusion request may not apply to other gambling providers or services. If you choose to take a break, consider contacting other operators you use and asking your bank or payment provider about available gambling controls. Removing gambling applications, blocking promotional messages and asking a trusted person for support can also make it easier to maintain your decision.

Recognising when gambling may be a problem

Problem gambling can affect anyone. It is not defined by how much someone wins or loses, and difficulties may develop gradually. Consider taking a break and seeking support if gambling is causing worry, conflict, financial pressure or changes in your usual behaviour.

• Spending more time or money gambling than you intended.
• Trying to win back money after losing.
• Increasing bet sizes to achieve the same excitement.
• Feeling restless, irritable or anxious when trying to cut back.
• Thinking about gambling frequently or finding it difficult to concentrate on other things.
• Hiding gambling activity, losses or account information from family and friends.
• Borrowing money, selling possessions or missing bills to fund gambling.
• Gambling to escape sadness, stress, loneliness or other personal problems.
• Arguing with people close to you because of gambling.
• Neglecting work, study, health, sleep or other responsibilities.
• Feeling regret, shame or hopelessness after gambling but continuing to play.

These signs do not mean you have to manage the situation alone. Stop playing, review your account activity and speak with someone you trust. You can also contact an independent gambling support service in Australia for confidential information, counselling and practical assistance. Support is available for people who gamble as well as family members, friends and other people affected by gambling.

If gambling is connected with thoughts of self-harm, suicide or immediate danger, contact emergency services or an urgent crisis support service in Australia. Your safety is more important than any gambling account, balance or loss.

Our approach and your responsibilities

Vegas Now Casino aims to provide information and account features that support safer gambling. We may take steps to identify patterns that suggest gambling may be becoming harmful and may contact a player to discuss available controls. We may also apply restrictions or request information where required by applicable law, our policies or responsible gaming procedures.

Responsible gaming is a shared responsibility. We cannot guarantee that every harmful pattern will be identified, and account tools cannot remove the inherent risks of gambling. Please use the available information carefully and contact support through the channels shown on this website if you need help with a responsible gaming request. Do not send sensitive information through an unverified channel.

You must provide accurate information, protect your account credentials and use your account only for yourself. Do not allow another person to gamble through your account, and do not allow another person to use your payment method for gambling. If you are under the legal gambling age, you must not open or use an account. Parents and carers should use appropriate device, payment and internet controls to help prevent underage access.

1. Decide your budget and time limit before playing.
2. Use the available account controls when you need additional boundaries.
3. Stop gambling if it is affecting your money, relationships, work, health or mood.
4. Tell a trusted person what is happening and ask for practical support.
5. Contact an independent Australian gambling support service for professional help.
6. Request a time-out or self-exclusion if you need to prevent access.
7. Seek urgent assistance if gambling is linked to a safety or mental health crisis.

There is no need to wait for a serious problem before taking action. A short break, a lower limit or a conversation with someone you trust can be a useful first step. If you decide that gambling is not right for you, stopping completely is a valid and positive choice.